Following this topic ChatBot doesn't self open on mobile I have a suggestion.
I understand that the ChatBot will not open on mobile for UX reasons, however you could add a feature to catch the user’s eye.
How about making the welcome message self openning ?
When user arrives on the page on mobile, he would see this :
Then after % of scroll, or a number of seconds, the welcome message would appear to catch the viewers’ attention :
What do you say ?