Welcome message self opens on mobile

Feature request
#1

Hello there,

Following this topic ChatBot doesn't self open on mobile I have a suggestion.

I understand that the ChatBot will not open on mobile for UX reasons, however you could add a feature to catch the user’s eye.

How about making the welcome message self openning ?

When user arrives on the page on mobile, he would see this :

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Then after % of scroll, or a number of seconds, the welcome message would appear to catch the viewers’ attention :

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What do you say :grinning::star_struck::hugs: ?

ChatBot doesn't self open on mobile
#4

Thank you for posting the feature request.

I am reposting my reply to clear up the confusion happened in my last post. We do have welcome message in the mobile and auto opening welcome message is a not a bad idea. Our team will evaluate the idea and then add it to the product roadmap. We will be updating you about it.

Thanks,
Shyjal

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#5

Hi again,

​Just checking in to let you know that we now support interactive welcome messages - https://collect.chat/article/show/131280-how-to-add-a-welcome-message-to-chatbot-widget

You can set the first question of the chatbot set as an interactive welcome message.
welcome%20message

Hope it helps :slight_smile:

Kind regards,
Sibel from Collect.chat

1 Like