User submit enquiry But i received not in Time


#1

my enquiry related my collect.chat bot submit enquiry . If someOne submit enquiry form on today but i don’t received enquiry on Time. It takes some time 1 day sometime 3 day. It’s not good for your service. what i do…anyone help me


#2

Hi there,

Can you please write to [email protected] with your account details please?

Email notifications in Collect.chat are sent instantly upon completion.

Regards,
Aslam


#3

my email id is [email protected]


#4

I have sent you a test notification. Can you confirm if you received it?

Please note that notifications are only sent for completed responses.

Regards,
Aslam


#5

Youtube Training
Aslam
[email protected]

you submit this enquiry…i got it but… other enquiry i didn’t found on time


#6

We did a detail check and your bot & notifications seems to be in order. If you find this happening again, please report it immediately to [email protected]

Regards,
Aslam


#7

Might this be related to an incomplete response where not all the bot questions are answered? If so then this update is a solution: Emailing incomplete responses?

Of course, I could be completely wrong!