my enquiry related my collect.chat bot submit enquiry . If someOne submit enquiry form on today but i don’t received enquiry on Time. It takes some time 1 day sometime 3 day. It’s not good for your service. what i do…anyone help me
Can you please write to firstname.lastname@example.org with your account details please?
Email notifications in Collect.chat are sent instantly upon completion.
my email id is email@example.com
I have sent you a test notification. Can you confirm if you received it?
Please note that notifications are only sent for completed responses.
you submit this enquiry…i got it but… other enquiry i didn’t found on time
We did a detail check and your bot & notifications seems to be in order. If you find this happening again, please report it immediately to firstname.lastname@example.org
Might this be related to an incomplete response where not all the bot questions are answered? If so then this update is a solution: Emailing incomplete responses?
Of course, I could be completely wrong!