Website Speed increase After uploading the chatbot script

thebriefcoinmen · February 19, 2021, 12:18pm

Hello,

After uploading the collect chat script. My website load time has increased by few second. After check the suggestion on here https://web.dev/no-document-write/?utm_source=lighthouse&utm_medium=unknown . They suggested that If third-party code is using document.write() , ask the provider to support asynchronous loading ,

Please help me on this, how to fix the issue.

shyjal · February 23, 2021, 12:02pm

Hello,

Our script is loaded asynchronously, and it is served by world-class CDNs to provide maximum speed.

Can you post or share the test results that indicate the collectchat script is causing a slowdown?

Thanks,
Shyjal

andres · February 24, 2021, 9:00pm

I’ve seen that warning on GTmetrix for my website. I attach a screenshot.

shyjal · February 25, 2021, 9:23am

The method document.write we are using is inside launcher.js. The launcher.js itself is loaded asynchronously. so, it won’t affect your website directly.

Anyways we will work on a different way in future to fix this warning message.

Thanks,
Shyjal