So on the script options you can choose ‘Text Question’ and the example given is asking what the users first name is
This is great, but if they answer that what happens next…
Is there anyway for the bot to know/recognise their response and we can use it during the other parts of the script
Bot: May I ask your name ?
Customer: Sure it’s Rob
Bot: Great, Hi Rob, how can we help you?
Hope that makes sense