Hi Vanessa,
I understand your frustration here. We have received similar reports from other users with the Google Calendar integration.
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If you are Gsuite user, make sure that the setting for automatically adding Google meet links to Google calendar events is turned on. This is mentioned here - https://support.google.com/a/answer/9898950?hl=en
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Even with this setting on, there are reports of Google meet link not getting generated automatically. You can find other general users talking on the same issue here - https://www.reddit.com/r/gsuite/comments/iqd7kf/automatically_add_video_calls_to_calendar_events/
So, I would request you to try step 1 and see if it works. Our team has tried to see if this can be solved. We haven’t found a solution yet.
Also, we are working on a Zoom integration to generate a room meeting for appointments. That is in the works.
If you have any more questions, please let me know.
Thanks and regards,
Aslam