Sms phone code


#1

I asked this before as part of another issue but no answer as yet. The code received in SMS verification comes from a US phone number. Is there any way to make it come from an Australian number or better still from a word. Like our company name


#2

Hi Khaled,

Sorry, we do not provide customisation of SMS sending number for now.

Regards,
Shyjal


#3

During my testing, on one occasion, the sms code arrived from an Australian number but all other tests come in from a US number


#4

The sender number will be random. It is randomly chosen by our SMS provider considering deliverability and cost-effectiveness.


#5

It is so important that clients get comfort that it is a local business not an American business and not a scam. Many Australians will not continue as soon as they see a foreign phone number being used by the sender of the sms code. Can this be added as an urgent feature request please


#6

I understand your concern. But sorry, we cannot customise the sender number for each country.

Our system will be sending SMS from the random number assigned by our service provider.