My chat bot is not working in live site

mootools
joomla

#1

My chat bot is not working in live site but working in testing environment.
my site link : www.sritgroup.net


#2

It looks like an old library called Mootools inside your Joomla website is causing this issue. New Joomla doesn’t have this problem.

You can either upgrade Joomla or use an extension to disable Mootools inside Joomla.

I recommend disabling Mootools, as it promises other benefits like faster webpage loading and better seo ranking.

See these links to learn more


or
https://digitaldisseny.com/en/joomla-extensions/disable-mootools-joomla-per-itemid-solve-jquery-conflicts

Cheers,
Shyjal