Multiple chatbots GA4 events

#1

Since multiple chatbots are setup for a single website, when the events get sent to GA4 they all appear as ‘‘CollectChatStart’’. it would be good if a name was added to the event so can make out which chat it was.

example:
CollectChatStart-JulyCampaign23

1 Like
#2

Hi,

We made the event name simple and not customizable so it is easy to identify for non-technical users.

Anyways, thank you for your feedback. We will consider it in future updates.