Is there any way to run javascript code when chat bot click?


#1

Hi,
I want to tract the chat bot click action. I have some javascript code which should run when chat bot click… So I want to know how can we add javascript code on chatbot click.


#3

Yes, you can our JavaScript callback methods like collectchat.on('open', function(){}) to detect when the widget opens and accordingly you can add your code.

There are a couple of other callbacks like collectchat.on('message', function(){}) to track when user answers each question.

Please see these docs for reference - https://developers.collect.chat/#/callbacks

If you have any further questions on this please let us know.

Cheers,
Shyjal