Is there any way to run javascript code when chat bot click?

I want to tract the chat bot click action. I have some javascript code which should run when chat bot click… So I want to know how can we add javascript code on chatbot click.

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Yes, you can our JavaScript callback methods like collectchat.on('open', function(){}) to detect when the widget opens and accordingly you can add your code.

There are a couple of other callbacks like collectchat.on('message', function(){}) to track when user answers each question.

Please see these docs for reference -

If you have any further questions on this please let us know.