Is it possible to integrate third party API or webservices?

I have a requirement, where based on the input from customer I need to call an API or webservice to retrieve data from another application/service. Is this possible in Collect.chat ? If yes, then how ?

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We are doing a write up on this. Meanwhile please have a look here - https://help.collect.chat/container/show/integration

It should not be restricted to the applications given in the list and I should be able to integrate with any app e.g. for banking customer I should be able to integrate with core banking using API or webservices. Is that possible ?

Hi there,

I think you want the user to enter an account number and then check his account balance via the chatbot. This is a dynamic conversation. Unfortunately this is not possible in Collect.chat.

Our bots are predefined and follow that conversation only.

You can send the data to your apps/databases after the end of the conversation.

Thanks,
Aslam