We want to use the chatbot to complement the sales process for a restaurant. However we have to SEND the USER ID with the URL before the chatbot is opened. Also the chatbot need to keep this USER ID somewhere.
After the chatbot completes the questions, the USER ID also needs to be delivered to the webhook.
Can you point me how to acomplish the USER ID handling?
I tried the custom key feature for our email campaigns. The idea was if we know the name and email id, the bot doesn’t have to ask those questions. Or does it just mean that we capture it ?