Hi,
I want to configure two bots to be shown on different subsections on my site.
ex:
bot 1
Page1
Page1//
Pafe1//*/
Bot 2
Page2
Page2//
Pafe2//*/
Hi there,
For this, you have to make use of the targeting features of the widget.
https://help.collect.chat/article/show/97670-how-to-target-my-users
Please read through.
You will need to paste code snippet of Bot 1 on section 1 and then apply the show rules accordingly
And then paste code snippet of Bot 2 on section 2 and do the same.
Here is what you should remember, the bot will load wherever the respective code snippet has been provided. Once the bot loads, it looks for the rules in the Settings page, to see if it has permission to load on that page under those circumstances.
Please try it and let us know if you need help,
Aslam from Collect.chat
Im doing that but the bot is not presented on child pages although configured on bot backend
so in the page1 configuration in WordPress im configuring bot1 and then in bot1 in ‘Show On’ Im adding the child pages of page1
Example :
Page1 url example/payment-methods configured with bot1 to be presented and is presented well on the page when page is loaded.
when i configure ‘Show On’ section of bot1 with
https://example/payment-methods/star/
https://example/payment-methods/star/star/
the bot is not presented on those child pages for example on page example/payment-methods/countries/ or example/payment-methods/countries/canada/
please help.
Best regards
Blagoja
I believe I would need your website address, the URLs in question and the chatbot IDs of the bot to have a better look at how you configured it.
Can you please write to care@collect.chat with these details?
By the looks of it, the targeting rules in “Show on” seems to be correct. (https://example/payment-methods/* is what you must have given I presume). The issue could be that the code snippet has not been added properly.
Let’s take a better look and I can help you further,
Aslam
email with more details send to care@collect.chat
Best regards
Blagoja