I have created a embedded chat bot with a custom color. It shows the correct color in all browsers, except Internet Explorer 11. When I check the website in IE11 I see (a part of) the ‘blue orange’ background, which is also visible in the preview screen. In other browsers like Chrome/Firefox/Edge the correct custom color is used as background.
Is this a known feature to make sure it works in IE11 or can I somehow fix this so it is also properly displayed in IE11?
As it concerns the same bots, I have another question. Hopefully it is ok to start that in this topic.
Our bots have multiple user choices if they were helped by a specific answer. However, when I check the list or insights, I see al those answers as a yes or no. So it is impossible for me to see at what question they actually said yes or no if they were helped enough.
Could this be caused by the fact that I duplicated those yes/no answers? Or how can I optimize this?