Embed chat does not send events

google

#1

Hi,

I have embedded the chat to my webpage (https://microtesting.app) and integrated it with Google Analytics. For some reason, it does not send any events to google analytics. However, when I try preview mode in collec.chat dashboard, it sends. I know, GA is set up properly as I can clearly see traffic etc. I already have some leads and those come through as well.


#2

Hi,

Google Analytics have some known issues when it comes to embedded pages. Our tech team will look deeper into how we can solve this.

We will keep you posted.


#3

Hi Madis,

We have found an issue regarding Google Analytics when used with Embedded bots and it is fixed now.

Could you please check again when in Incognito mode of your browser and confirm all good on your end?

We look forward to hearing from you :slight_smile:

Sibel from Collect.chat