I’m using the free option on a Wordpress site. I customized the questions for my chat and used the “Classic” button and put it in my brand color on the back end but the default avatar and questions are showing on my site. How do I get the back end to match the front end and my questions and button to show on the site?
You might have missed our new ‘Publish workflow’
Earlier, all changes were auto-saved and published to the live version immediately.
Unfortunately, we learnt that this was creating issues while modifying a live chatbot.
That’s why we introduced this button.
Right now, any change you make to the bot will be auto-saved as a draft. These changes will go live, only when you click on Publish.
Please login to your bot and click publish and let me know if this solution works for you.