I have set up a bot with a confirmation mail to the client. When I test this it is not sending. I get a response confirmation, but the client does not get a confirmation.
I set up confirmation to send the mail to the respondent email adres
Hi Jeroen,
Could you please email care@collect.chat for this issue?
Please don’t forget to share the Bot ID, we will investigate accordingly.
Kind regards
Sibel from Collect.chat team