Confirmation mail not sending


#1

I have set up a bot with a confirmation mail to the client. When I test this it is not sending. I get a response confirmation, but the client does not get a confirmation.

I set up confirmation to send the mail to the respondent email adres


#2

Hi Jeroen,

Could you please email [email protected] for this issue?

Please don’t forget to share the Bot ID, we will investigate accordingly.

Kind regards
Sibel from Collect.chat team