Im using wordpress website and implement chatbot in widget mode. I set 10 seconds delay for the chatbot in behavior settings. But doesn’t working. The widget loads instantly as soon as enter my website. Please fix the issue.
My website: revenuecyclemanagement.us
Bot ID : 603e1e108f3c9c446c180128
Note: im not using open the chatbot instantly on page load script. I tried after clear my browser cookies and different browsers, nothing works.
Thanks.
Hi there,
I just tested your site and everything looked perfect to me.
The bot loaded just after 10 seconds.
Here is a video recording of the same - https://share.vidyard.com/watch/JtThSFUzvqdqhvSX8f1gDv?
Regards,
Aslam
Thank you so much. it’s working now.
Hi there,
Sorry the delayed reply. I just checked your site. You have set a timer for 15 seconds and it worked fine for me.
Please remember to test in Incognito during your tests. Once the user closes the widget, then the time trigger rules will not apply.
Regards,
Aslam
