It seems collect.chat has removed Behaviour under settings. Or am i missing something.
https://help.collect.chat/article/show/60905-open-the-chatbot-widget-based-on-a-timer#:~:text=Go%20to%20Settings.,visitor%20has%20loaded%20the%20website.
Hi Anand,
Behaviour and Targeting options are available for Widget type only.
Please go to your Dashboard > Settings and see if you have chosen Widget for Bot type .
Merry Christmas 
Sibel
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