What does this mean? Will I be able to get only 30 conversations each month?
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Hi there,
One response is one completed conversation. Not a single message. Also, we only count completed responses for the purpose of billing. Conversations that are dropped off midway are not counted.
You can find more details here - https://help.collect.chat/article/show/60982-what-is-a-response
Cheers,
Aslam